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DELIVERY

Upon delivery you must check that the goods are not damaged in transit. Check the goods and accept the goods have been delivered in good condition by signing for the delivery. Note that only an adult must be there to receive the boxes and sign for them.

Follow our acclimatisation procedure.

You are responsible for the fish once arrive at your door from our couriers. If you are not in to receive the delivery it will be returned to your local depot, where you will have to collect them yourself.

Our 5 Day Fish guarantee is void if you are not in to receive the delivery. Do not order unless you will definitely be in to receive the delivery.  

If you encounter any problems please contact us. Remember our team only want to solve your problem so help them by being patient and factual.

In the unlikely event your delivery is late due to transportation problems, (breakdown, exceptional traffic, adverse weather conditions), please contact us. We will locate your delivery and give you a revised delivery time.

In the rare case the delivery is lost we will resend the order at a time to suit you. Please appreciate this rarely happens so be patient and work with us.

Delivery

P&P £11.99 by 12 midday per order.

P&P FREE on orders over £89.

ORDER BEFORE 2PM FOR NEXT DAY AM DELIVERY. WE DELIVER WEDS, THURS, FRIDAYS

See terms and conditions.